Location: Campbell, CA
Remote/Onsite: Onsite
Technology Top Skills: Windows 10, Azure AD, Office 365
Robert Half is looking for a IT Support Administrator in Campbell, CA. The IT Support Administrator will assist in meeting the organizations’ IT needs and will be responsible for the day to day operational activities of help desk Support, with general understanding of network administration, server, and systems. To thrive in this role, you should be a natural problem solver and have a strong sense of ownership. Apply for this position today if you think you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment. Submit your application for this exciting opportunity!
Essential Duties:
- Manage the day-to-day technical support function
- Provide Tier 1-2 Support
- Assist End Users with troubleshooting Microsoft products including SharePoint, outlook, onedrive etc.
- Troubleshoot Azure AD and Office 365
- Respond to requests for technical assistance in person, phone, or electronically
- Configures, deploys, and supports standard desktop and laptop PCs, various business applications, office equipment, and printers.
- Some day to day issues: Can’t connect, this person will troubleshoot, Lock myself out, password reset, New monitor, new keyboard.
Top Requirements
- 5+ years in a corporate IT role
- Experience with Azure AD
- Experience with Office 365
- Networking concepts including WiFi; VPN, VLAN
- Help desk systems and ticketing;
- video conferencing using zoom
- Windows OS
